The new BLS 2025–35 projections show office and administrative support occupations shedding 752,100 jobs — the largest loss of any major occupational group. BLS says continued workflow automation, including AI tools, is likely to reduce demand for several occupations in the group.

AI-related pressure is now part of the official U.S. long-run employment baseline, not only a finding in vendor or academic exposure models. The projection still does not prove that AI alone will cause the decline; BLS incorporates several structural and economic forces.

Office and administrative support workers, employers, workforce planners and training providers — especially where work centers on repetitive information processing, documentation or customer handling.

Occupation-level employment, hiring, wages and openings for customer service representatives, data entry keyers and administrative assistants; annual projection revisions; and the new BLS AI exposure categories.