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Published August 27, 2026 · High confidence · source-linked evidence
The new BLS 2025–35 projections show office and administrative support occupations shedding 752,100 jobs — the largest loss of any major occupational group. BLS says continued workflow automation, including AI tools, is likely to reduce demand for several occupations in the group.
AI-related pressure is now part of the official U.S. long-run employment baseline, not only a finding in vendor or academic exposure models. The projection still does not prove that AI alone will cause the decline; BLS incorporates several structural and economic forces.
Office and administrative support workers, employers, workforce planners and training providers — especially where work centers on repetitive information processing, documentation or customer handling.
Occupation-level employment, hiring, wages and openings for customer service representatives, data entry keyers and administrative assistants; annual projection revisions; and the new BLS AI exposure categories.
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